Privacy Policy

Last Updated: 25/08/2025

Banbury motorcycles ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our services, visit our website, or contact us.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following personal data:

  • Contact details (name, phone number, email address, postal address)

  • Vehicle details (make, model, registration number, service history)

  • Payment information (where applicable, for billing purposes)

  • Communications (enquiries, quotes, emails, and service updates)

  • Technical information (if you use our website – e.g., IP address, browser type, cookies)

2. How We Use Your Information

Your personal data is used for the following purposes:

  • To provide repair, servicing, and related services

  • To communicate with you about appointments, updates, and job progress

  • To process payments and issue invoices/receipts

  • To maintain service and repair records

  • To comply with legal and regulatory obligations

  • To improve our customer service and website functionality

3. Legal Basis for Processing

We process your personal data based on one or more of the following:

  • Contractual necessity – to perform the services you request

  • Legal obligation – to meet tax, accounting, and regulatory requirements

  • Legitimate interests – to maintain business records and improve services

  • Consent – when you have given clear consent for specific uses (e.g., marketing communications)

4. Sharing of Information

We do not sell or trade your personal data. We may share information with:

  • Payment processors (for billing transactions)

  • Legal authorities if required by law

  • Third-party service providers only where necessary (e.g., specialist referrals), and only with your knowledge/consent

5. Data Storage & Security

We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Personal data is stored securely in digital or paper format, and only retained for as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.

6. Your Data Protection Rights

Under data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of any inaccurate or incomplete data

  • Request deletion of your personal data, where legally permissible

  • Object to processing or request restriction of processing

  • Request transfer of your data to another service provider (data portability)

  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details below.

7. Cookies & Website Usage

If our website uses cookies or tracking technologies, these may collect basic technical data to improve functionality and user experience. You will be informed of cookies use and given the option to consent where required.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Banbury motorcycles
40 Bull Baulk, Middleton Cheney, OX17 2QQ
kieran@banburymotorcycles.com

george@banburymotorcycles.com